Terms and Conditions

1. Agreement to these terms

These Terms and Conditions (“Terms”) govern your access to and use of the website, application programming interfaces (APIs), dashboards, and related services (collectively, the “Platform”) operated in connection with Dashten. By creating an account, signing in, subscribing to a plan, digitally accepting our Cybersecurity Services Agreement where required, or otherwise using the Platform, you agree to be bound by these Terms, our Privacy Policy, and any additional agreements or policies we make available to you.

If you do not agree, you must not use the Platform. If you use the Platform on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes both you individually and the organization.

2. Nature of the service

Dashten provides cybersecurity-oriented tools and intelligence workflows, including but not limited to:

• Open-source intelligence (OSINT) gathering and correlation;
• Dark web and leak-oriented monitoring and alerting (where lawfully available through integrated data sources);
• AI-assisted analysis, summarization, and report generation;
• Asset registration and verification (e.g. domains, URLs, email addresses, IP addresses, persons, logins, and related identifiers);
• Interactive “canvas” views and structured reports;
• Scheduled “trackers” that re-run checks against configured assets and may trigger notifications (e.g. email, integrations you enable);
• Plan-based credits or quotas for certain automated searches and generations, as described at signup or in your account.

Features may change over time. We may add, modify, suspend, or discontinue functionality with or without notice, except where we are legally required to give notice.

3. Eligibility and accounts

You must provide accurate registration information and keep it current. You are responsible for safeguarding your password and for all activity under your account. You must notify us promptly of any unauthorized use. We may require identity verification, two-factor authentication, acceptance of our digital service contract, or other controls before granting or continuing access to sensitive areas of the Platform.

You must be at least the age of digital consent in your jurisdiction (typically 16 or 18) to use the Platform. We do not knowingly permit use by children below that threshold for contract formation.

4. Authorization for monitoring and intelligence activities

You represent and warrant that for every asset, identifier, domain, URL, email address, person name, or other datum you submit to the Platform, you either own that asset or have valid legal authorization to monitor, investigate, and process data relating to it (for example, as an employee, contractor, or agent of the rights holder, or with explicit written mandate).

By using OSINT, dark web, breach, or similar features, you instruct us and our subprocessors to query lawful data sources and to present results within the Platform. You must not use the Platform to stalk, harass, conduct surveillance without authorization, violate workplace or privacy laws, or infringe third-party rights.

5. Acceptable use

You agree not to:

• Violate any applicable law or regulation;
• Probe, scan, or attack systems without authorization outside what the Platform explicitly performs on your behalf through its intended integrations;
• Reverse engineer, decompile, or attempt to extract source code or models except to the extent mandatory law allows;
• Circumvent technical limits, billing, credit systems, or access controls;
• Resell or redistribute Platform outputs in bulk to third parties in competition with the service, without our written consent;
• Use automated means to abuse registration, login, or API endpoints;
• Upload malware or content that infringes intellectual property or privacy rights.

We may suspend or terminate access for violations or suspected abuse.

6. Plans, credits, and payments

Access to certain features may depend on a subscription plan, prepaid credits, or both. Fees, renewal terms, and refund rules (if any) are presented at purchase or in your account. Failure to pay may result in downgrade or suspension. Unless stated otherwise, fees are exclusive of taxes, which you are responsible for where applicable.

7. Cybersecurity Services Agreement

Where the Platform presents our Cybersecurity Services Agreement (Digital Contract), your electronic signature and confirmation constitute a separate binding agreement that supplements these Terms on topics such as scope of freelance services, client authorization, liability caps in that document, and governing law statements that appear there. In case of conflict on a specific point expressly addressed in the signed Agreement, the Agreement controls as to that point; otherwise these Terms apply.

8. Intellectual property

The Platform, its branding, software, documentation, and curated content are owned by the Provider or licensors. We grant you a limited, non-exclusive, non-transferable right to use the Platform for your internal security and risk purposes in line with these Terms. You retain ownership of data you upload; you grant us a license to host, process, encrypt, display back to you, and use such data solely to operate and improve the service (including security monitoring and abuse prevention), as further described in the Privacy Policy.

9. Third-party services and data sources

The Platform may rely on third-party APIs, hosting providers, email delivery, AI providers, payment processors, and intelligence or breach data vendors. Their terms and availability may affect the Platform. We are not responsible for third-party errors, omissions, or policy changes beyond our reasonable control.

10. Disclaimers

The Platform and all intelligence outputs are provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation. Data from external sources may be incomplete, outdated, false positives, or misattributed. You are solely responsible for decisions you make based on Platform outputs, including legal, security, and business decisions.

11. Limitation of liability

To the maximum extent permitted by applicable law, neither the Provider nor its contractors shall be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from your use of the Platform, even if advised of the possibility. Our aggregate liability for claims relating to the Platform in any twelve-month period shall not exceed the greater of (a) the fees you paid to us for the Platform in that period or (b) one hundred (100) USD, except where law prohibits such a cap (in which case the minimum liability required by law applies).

12. Indemnity

You will defend, indemnify, and hold harmless the Provider from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, your lack of authorization for monitored assets, or your misuse of intelligence data.

13. Suspension and termination

We may suspend or terminate your account or access at any time for breach, risk, legal requirement, or discontinuation of the service. You may stop using the Platform and request account closure as described in the Privacy Policy. Provisions that by nature should survive (liability limits, indemnity, governing law) will survive termination.

14. Changes to these Terms

We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Material changes may be communicated by email or in-app notice where practicable. Continued use after the effective date constitutes acceptance unless law requires explicit consent.

15. Governing law and disputes

These Terms are governed by the laws of Lebanon, without regard to conflict-of-law rules. Courts in that jurisdiction shall have exclusive jurisdiction over disputes, subject to any mandatory rights you have as a consumer in your country of residence.

16. Contact

For questions about these Terms, contact us through the support or contact channels linked from the Platform or your account. Operational notices may be sent to the email address associated with your account.